There’s an error with my payment, what happens now?

If you’re on a monthly rolling subscription and your regular payment doesn't go through, we’ll try to take it again 24 hours later. If this payment also fails, we’ll attempt one final time the following day and send you an email if that payment isn’t successful. If you receive this email and your payment details have changed, then please log in to your account and update your payment details here.

If there is any other issue with your payment, please contact us here.