About The Bake Off Box
- What is The Bake Off Box?
- What do I get in The Bake Off Box?
- What skill level is The Bake Off Box suitable for?
- What subscription and purchase options are available?
- Can I choose what’s in my Bake Off Box?
- Can I order a one-off Bake Off Box?
My Account
- Why do I need an account?
- How do I create an account?
- How do I log in to my account?
- I’ve forgotten my account password, can you help?
- How do I change my password?
- How do I change my address?
Your Data
Ordering
Payment
- How much is The Bake Off Box?
- What types of payment do you accept?
- Does the price of my subscription box include delivery?
- When will I be charged for my Bake Off Box?
- There’s an error with my payment, what happens now?
- I’ve been charged, but don't want the box. Can you help?
Cancellation
Delivery
- Where do you deliver?
- When will I receive my subscription box?
- Why isn’t my delivery address being accepted at the checkout?
- Will my subscription box fit through my letterbox?
- Can I track my delivery?
- What do I do if my delivery hasn’t arrived?
Recipes
- How many recipes do I get in each Bake Off Box?
- Which recipes have you selected in my Bake Off Box?
- What does the recipe card include?
- How long do the recipes take to make?
- How do I store my subscription box?
- Does the box contain all the ingredients I’ll need?